Payment Policy
01. Stripe Express Checkout
02. You can pay with your credit card and debit card.
03. Once your purchase is complete, you’ll receive a confirmation email for your records.
Personalization Policy
01. All of our products are carefully sourced from around the world and securely handled.
02. Our customers can rest assured that all of their orders are shipped safely, securely and in pristine condition – guaranteeing that they will receive their items in perfect condition.
Shipment Policy
01. We ship nationwide
02. Your purchase will be securely shipped via NZ Post, guaranteeing a timely and reliable delivery process.
Exchange Policy
01.Make the most of your purchase by taking advantage of our hassle-free exchange policy within the next seven days, accompanied by your tax invoice receipt or email confirmation. Unfortunately, refunds are not available, so please make sure to choose wisely.
02. The customer is responsible for the return shipping costs, and must ship the items to the provided address. Please ensure that all returned items are in the same condition as they were received and have not been used in any way.
03. Address of shipping for exchange: Sophie Fashion, 6 East Tamaki Road, Papatoetoe, Auckland.
For any other question please contact us at – [email protected]